Friday, January 15, 2010

CMD"s New Year Massage From BSNL



New Year Massage From
CMD-BSNL

Chairman's Desk Back

Dear Customers,

BSNL wishes all its 90 million customers a most joyous and prosperous New Year! Customers are central to our thoughts and their happiness lies at the heart of all our actions. As a new year dawns upon us, BSNL re-dedicates itself to providing truly world class telecom services to our esteemed customers at tariffs that set new industry standards. We extend sincere good wishes to our customers, hoping that the year 2010 brings success and happy tidings for them.

We owe a deep sense of gratitude to our customers for trusting us to deliver quality service. Given the vast geographical spread of our country, we have strived earnestly to reach its every nook and corner, for we believe that universal access to telecom services can really act as a catalyst in national development. It is our privilege to be able to fulfill our obligations towards the nation and the society at large. 3.175 Crore telephone connections and 3.93 lakhs broadband connections in rural areas are a testimony to our commitment to valued customers in the heartland of India . In keeping with that sentiment, we are consistently strengthening the public telephone system by providing more and more Village Public Telephones and Rural Community Phones. We take pride in the fact that 5.61 lakh of the 5.93 lakhs inhabited villages have already been covered and the remaining villages too will be covered during 2010. Broadband service will be extended to the uncovered cities and district/block headquarters progressively during the next two years. It is deeply satisfying that we have so far covered 613 of the 619 district headquarters, 5431 of the 6413 block quarters, 4044 out of 5672 cities, 106,559 out of 593,890 Villages and 2997 of the 3300 Tehsils. We firmly believe in an inclusive development of the country whereby all sections of our society reap the benefits of cutting-edge technology.

For urban customers also, we have a number of service offerings in store. In a forward looking move, BSNL observed year 2007 as the Broadband Year when broadband was in its infancy and customers were not even aware of the potential it held to completely transform their internet experience. Continuing the pioneering tradition, BSNL has already launched 3G service in several parts of the country and is looking to consolidate and expand its footprint. Our WAP portal 'BSNL Live' enriches customer's experience by providing several new and premium value added services like video on demand, movies, music and games. BSNL seeks to capitalize on the lead which it has got in 3G space by further rolling out the 3G network, maintaining high quality of service in areas where these services have been launched and consistently raising the bar of customer service standards. In recognition of the customer needs for new and innovative services and BSNL's resolve not only to meet but also exceed their growing expectations, we have decided to observe 2010 as "3G and ‘BSNL Live' Year". I am confident that with customers' continuing support and goodwill in the coming year, BSNL will emerge stronger and more vibrant in providing a bouquet of delightful services at competitive tariffs.



I send my warm greetings and best wishes for a bright and successful new year to all BSNL customers!



(Kuldeep Goyal)

31.12.2009

www.bsnl.co.in

www.bsnlnewsbyashokhindocha.blogspot.com M-9426201999


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