What is 3 G Technology? BSNL Provdes 3 G services-inf. by Ashok hindocha

www.bsnlnewsbyashokhindocha.blogspot.com M-9426201999




www.bsnlnewsbyashokhindocha.blogspot.com
M-9426201999
www.bsnl.co.in
FAQs on “On Demand” Video/ Movies/ Full Track Music/ Gaming Services and BSNL

WAP Portal ‘BSNL Live'
Question 1 . What is WAP?

WAP (Wireless Application Protocol) is the mobile internet surfing counterpart of ‘http'. A WAP browser provides all of the basic services of a computer based web browser but simplified to operate within the restrictions of a mobile phone, such as its smaller view screen.



Question 2 . What is WAP Portal?

It is a portal which works on WAP and has all the functionality and utility of a web site. The only difference is that it is available on Mobile phones. In simple words you can understand it as a web site whose appearance is customized to make it appear good to the mobile users and fit into the small mobile screen.



Question 3 . What is BSNL Live?

‘BSNL Live' is a WAP Portal which offers one stop shop for all your I nformation, E ntertainment, and C ommunication related requirements. Through ‘BSNL Live' you can access on demand Videos clips for various categories like Bolloywood, Astrology, recipes/ cookery, entertainment, cricket, comics/ animation, Movies and Movie trailers, Music, Multimedia games and wallpapers, and different tones/tunes etc. It enables you to get many Value Added Services in much simpler and friendly way. Visit WAP site ‘BSNL Live' from your mobile phone to experience the thrill.



Question 4 . What are the services which I can look for in BSNL Live ?

It provides you a variety of services to suit your every day mood. To name a few following services are on offer.

• Movies : Movies will be streamed on demand i.e. the content will be played in real time on your mobile from ‘BSNL Live' directly without first getting stored.

• Videos: Video clips of 3-5 minutes (approx.) on an average are available on demand. You can choose videos and download from the available huge library of content at ‘BSNL Live'. The categories of content varies from astrology, recipes/ cookery, entertainment, cricket to beauty tips/ clips, comics/ animation, Movies and Movie trailers, Music, Multimedia games and wallpapers, and other different tones/tunes . In addition to above more and more categories of video clips will be added to suit every taste and choice.

• Music - Full track song download: You can download full track audio songs (mp3) of your choice through ‘BSNL Live'.

• Games : Various Categories of Games viz . Regular (Simple & premium) and multiplayer branded games are available. You will be able to see only games which are compatible with your handsets. Thus you need not to worry about compatibility of games. At the time of download he will be required to pay charges of games.

Access to above services is recommended for 3G Subscribers for better experience but other content viz . Wallpapers, Themes, Screen savers, Ring-tones etc. can be used / downloaded by all the GSM subscribers.



Question 5 . How can I access BSNL Live ?

Before you access the ‘BSNL Live' you need to have correct settings in your mobile. You may get these settings in following ways:

• All the settings required to access ‘BSNL Live' & avail different services on ‘BSNL Live' will be pushed to your handset by BSNL.

• You can also ask for the settings by sending space of your handset to 58355 by SMS e.g. space to 58355 . After you send the SMS you will in response get several settings on your handset viz. ‘bsnllive', ‘bsnlstream' etc.

• You may also call BSNL Customer Care Center to know the settings.

Once you get all the settings, you have to save all of them. Out of these several settings the one pertaining to ‘BSNL Live' (will appear as ‘bsnllive') should be saved as default . In some handsets the word 'Bookmark' is used instead of default. Thereafter whenever you want to access ‘BSNL Live' you click on your Web browser in your mobile; the ‘BSNL Live' bookmark will be visible to you and clicking on it will lead you to the Welcome page. Settings for movie streaming (will appear as ‘bsnlstream') may also be saved in your mobile.



Question 6 . Do all handsets support BSNL Live ?

Any handset with WAP browsing capability can be used to access ‘BSNL Live'.



Question 7 . Can I use any phone handset to use BSNL live service ?

Yes, if your handset is GPRS capable and activated for GPRS service. However only the services compatible to your handset will be visible to you.



Question 8 . Do I need to have a 3G connection for accessing BSNL Live and availing services like Video on Demand, Video streaming, Games, Full track download ?

‘BSNL Live' can be accessed by all GSM (2.5 G and 3G) subscribers. However the videos, movies and full track songs and multiplayer games are heavy on data and to access these services you need to have a 3G connection otherwise your experience will be greatly reduced and the downloads for audio and video clips will take longer time.



Question 9 . What is the meaning of Video on Demand and how I will be charged for the video I choose ?

Video on Demand service provides you a choice of downloading video clips out of hundreds of videos available on ‘BSNL Live'. The price of individual Video will be based on its type and it may vary from one video to another. The price of individual videos ranges from Rs.5/- to Rs. 20/- while the full length movie price is Rs. 40/-.

For each video the price will be displayed to you when you click on it to purchase for download. You will have to agree to the price of the video before the video download begins. But the deduction from your account will happen only after a successful download.



Question 10 . What is Welcome Screen and Main Menu ?

This is home page of ‘BSNL Live' which is as below:





Question 11 . How can I use these services/how can I download a song, video or wallpaper ?

Process for downloading is common for all categories of content and self explanatory on ‘BSNL Live'. For your reference it has been explained here pictorially for videos:

• It is the home page view; now click on the link you wish to explore. In this case videos.

• The above click opens the category view within Videos. Based on your interest you can explore further. For example you move to Bollywood videos category.

• This list gives you various contents grouped under the Bollywood video section. You need to chose one video out of many.

• Once you click on a video it opens to a dedicated page to the selected content. You click on the Buy tab.

• ‘Clicking' on to the ‘buy' Tab, the price of the content is displayed. By clicking on the download link you finally give your consent to buy the content and content download starts. Once the download is complete the amount is deducted.



Figures are in the following page:





Question 12 . From where I can get the list of Games & Music available for download ?

Once you reach the ‘BSNL Live' Welcome WAP page you will find category for Music and Games. Clicking on any one of these will provide you with the list of games or music which are compatible with your handset and is available for download.



Question 13 . What is a video/movie streaming? How it is different from video clips download ?

Streaming video/movie is content sent in compressed form over the Internet in a continuous stream and displayed to you on your mobile device in real time without getting stored in your mobile. The streaming content (Movie) can be viewed in a fixed time window i.e. whenever it is being streamed; whereas a downloaded video can be viewed at any point of time after download and any number of times. For a streaming movie you have to remain connected to the network during the playtime of the movie. Streaming is good to view large video files as the same can not be stored on the available limited memory of mobile. In case of streaming the content charges shall be deducted at the start of streaming.



Question 14 . Do I need to view the full movie at a stretch or I am allowed to take breaks ?

The movies are streaming content; which is not allowed to be downloaded. For your convenience BSNL splits the movies in suitable 2-6 parts of 20-30 minutes each. You can view one part at a time by clicking on each part of movie one by one. However you should finish viewing all the part of the movie in specified allotted time which is 48 hours at present. The charges of the movie will be deducted only once, at the start of first part. It is not necessary to watch the parts sequentially. These parts can be viewed randomly and also repeatedly many times in the allotted time.



Question 15 . What are the advantages of using BSNL Live?

You can get all type of contents from ‘BSNL Live' be it video or tone/tunes etc.



Question 16 . Whether it is available on post paid or prepaid ?

The service is available to all GSM (2.5 G & 3G) subscribers of BSNL whether Postpaid or prepaid.



Question 17 . What if a call or a SMS comes during a download from BSNL Live ?



When a call or an SMS comes during the download/streaming following happens

• In case of Streaming

• 2G subscriber – Session breaks. Subscriber will have to start the streaming from beginning

• 3G subscriber – Streaming pauses and resumes after the call/SMS

• In case of Video on demand

• 2G subscriber – Download pauses and resumes after the call/SMS

• 3G subscriber - Download pauses and resumes after the call/SMS



Question 18. What if my GPRS connectivity breaks at any point while running BSNL Live services ?

If the GPRS connectivity breaks at anytime during executing any operation then appropriate error message of ‘Network Connection Failed' will be shown and you will be prompted to ‘Try again'.



Question 19. What if my phone gets switched off or I move out of the network area or I move from 3G area to 2.5 G area during download from BSNL Live ?

Until you have a successful download no money is deducted from your account. In such a situation when you come back into the network area, you can retry for your content. If you move from 3G area to 2.5G area the download speed will reduce to the speed of 2.5 G network. Download/ streaming continuity is defined in Question no. 17. In case of partial download/streaming the surfing/download charges shall be applicable.



Question 20. I have downloaded a song/video/wallpaper but I am not able to find it in my mobile or it is not opening ?

For all such problems please contact BSNL Customer Care Center . The call centre staff will find the solution for your problem in a minimum possible time.



Question 21. What happens if I lose my phone or if I change my mobile handset/device ?

You can start using the services as soon as you buy your new handset, new SIM and your handset is configured for GPRS & ‘BSNL Live'.



Question 22. What are the charges for services at BSNL Live ?

Whenever you want to buy any content the price of that content will be displayed informing you about the same before you buy the content. The surfing/download charges for the content will be separate and as per your data plan.



Question 23. Are there any charges for surfing on BSNL Live ?

Yes, the data surfing/download charges will be as per your subscribed data plan.



Question 24. Can I use the BSNL Live in roaming ?

Yes you can use ‘BSNL Live' in roaming wherever you have a 3G or a GPRS network.



Question 25. How can I unsubscribe any or all of the services using ‘BSNL Live' ?

You can view all of your subscriptions through ‘MyPage' option on ‘BSNL Live'. To unsubscribe any Value Added Service you will have to click on the individual subscribed service and choose ‘unsubscribe' option.



Question 26. Is it a must to have 3G connection to avail the services mentioned above ?

3G Connection is advisable to experience Video on Demand, Movie streaming, Full track song download and multiplayer games as 3G will help in better browsing and better user experience. Hence don't wait now and migrate to 3G.



Question 27. Will I face any problem of settings in case I want to go for any of the services ?

There are no settings required for these services. You just need to subscribe to GPRS/3G Service and ensure appropriate GPRS/3G settings on handset.



Question 28. What are the handsets which support the BSNL Live Services ?

The handset should be capable for WAP, GPRS. For video the handset should have support for some video protocols like RTP and inbuilt real player. Some of the services (videos/ Games etc.) will not be visible to you if your handset is not capable of supporting these services. Only those services which are supported by your handset will be visible to you from ‘BSNL Live'.

www.bsnlnewsbyashokhindocha.blogspot.com m-9426201999